CM ALMY - Outfitters to the Church and Clergy Since 1892
  • My Account
  • cart
  • 0
  • Contact Us
  • Home
  • Shop
  • About Almy
  • Visit Almy
  • Customer Resources
  • Customer Service
Shop By
  • Product Category
    • SALE! Fine Imported Chalices
    • Clergy Apparel for Men
    • Clergy Apparel for Women
    • Catholic Bishops & Monsignors
    • Episcopal-Anglican Bishops
    • Pentecostal Bishops
    • QuikShip Vestments for Liturgy
    • Custom Vestment Collections
    • Choir Robes
    • Verger's Robes & Virge
    • Acolyte Robes
    • Seminary Graduation Gifts
    • Kerry Liquid
    • Liquid Church Candles
    • Wax Candles & Church Supplies
    • Religious Gifts and Home Decor
    • Communion Bread
    • Altar and Communion Linens
    • Chalices and Communion Sets
    • Processional Appointments
    • Candlesticks and Candelabra
    • Sanctuary Appointments
    • Bishop Crosses, Rings, Crosier
    • Almy Gift Certificate
    • Ecclesiastical Fabrics
    • Inventory Clearance
CM Almy | Policies and Order Processing

CM Almy Customer Service

The Almy Guarantee

Almy Merchandise

Website Items and Catalogs

Origin of Almy Products

Website Product Prices

Sizing & Fit

Assembly Use & Care

Website Ordering, Delivery and Payment

Order Processing

Order Status

Order Acknowledgment

Shipment Dates

Delivery Dates

Delivery Charges

International Deliveries

Delivery Services

Delivery Tracking

Invoices

Change or Cancel Orders

Payment Methods

Almy Charge Accounts

Sales Tax

Returns and Credits

Return of International Deliveries

Damaged Deliveries

Exchange Orders

Shopping Cart Prices, Keycodes and Login

Security

Registration and Login

Registration

Address Verification

Username, Password, Email Address

Types of Accounts: Personal or Organizational

Login

Forgot Username

Forgot Password

Remember Me

My Account

Finding your My Account Page

View, Change My Account Information

View, Change Saved Delivery Addresses

View, Change Saved Credit Card Information

View Orders and Order Details

View, Change Account Profile Information

Change Username

Change Password

Change other Personal account information

Change other Organizational account information

Email Opt Out/Opt In

Privacy

Other Information

Internet Browsers

Computer Display Setting

The Almy Guarantee

Since 1892, we have served the church and clergy with this simple policy: we want you to be satisfied with anything you order from Almy and we stand behind our products. QuikShip items that have not been customized with engraving or embroidery may be returned for any reason for exchange or refund. Items that have been customized or custom-made (including non-stock garment sizes) may be returned for alteration or exchange if they are defective, do not conform to your order specifications, or do not perform as you expect.

This guarantee does not apply to non-church related customers who have purchased items for one-time use. Any return from these customers must be authorized in advance - please call us at 1-800-225-2569.

Top

Website Merchandise and Pricing

Almy Website Merchandise. We want you to be able to use almy.com for all your clergy apparel, church decorating and worship supply needs. Accordingly, we are working hard to present virtually all Almy products on almy.com. Reasons you may not find an item you are looking for may include:

  • We are still processing images and other information needed to create a website product display. These items will appear on the website as soon as possible. We’ll email announcements to Almy customers as new categories of products become available on almy.com.
  • Items are so customized that current website tools cannot correctly capture all the required ordering information. Much of our liturgical vestment and hanging product line falls into this category, though we are working on expanding the list of those items you can order on the web.
  • You are looking for an item that Almy simply does not offer at this time.

Catalogs. The almy.com website does have electronic versions of Almy catalogs that show our complete offering. Click the Free Catalogs link on the Home page to see electronic catalogs or to order printed catalogs. You may also call or email our Customer Service Center for assistance.

Top

Origin of Almy Products. Many customers ask, “Where do you get your products?” For most items, the answer is, “We make them ourselves, in our Pittsfield, Maine shops.” Virtually all the clergy clothing, choir robes, liturgical vestments and many of the church linen and metalware products that we offer are made at Almy. We are very proud of our workplace and our people: we hope you have a chance to visit us there sometime. Click here for directions to our manufacturing facility. Of course, we also contract with outside suppliers. Usually, they work to our exclusive specifications and we select them based on their track record for quality and reliability, for safety, and for fair treatment of their workers.

Top

Website Prices. Product prices on almy.com usually match those in the current Almy General Catalog. We do have sales on the website from time to time, though, and you may see prices on product display pages that are different from those in catalogs. In any case, prices often depend on the quantity of a product you order, or the keycode shown on any catalog, flyer or email you have received, or on your customer profile. For that reason, you should complete your shopping cart, including updating the keycode, and also login to see the effective prices on your order.

Top

Sizing and Fit. Problems with size or fit are the most common reasons for merchandise returns at Almy, as with any apparel maker. To help you get a good fit the first time you order we have created links to size-fit guides throughout the site and we recommend that you view them and order accordingly. For proper fit, it is important that you have accurate measurements of the relevant body dimensions and we are happy to send free measuring aids to help. Please remember that non-stock garments are custom made and will not be accepted for credit or refund when returned because of size-fit issues.

Top

Assembly, Use and Care. Almy products with special assembly, use or care requirements are accompanied by labels or documents with all the information you need. Copies of many of these aids are available as free downloads from this website. Go to Customer Resources, and click Documents.

Top

Ordering, Delivery, Payment

Almy Website Order Processing

  • For first-time registrants to almy.com. If you create a new almy.com registration with your order, processing occurs in two steps. First, we review your registration in our Customer Service Center and either link it to an existing Almy customer profile, or create a new Almy customer profile for you. Then we release your order to our system for fulfillment. We complete registration review promptly so that it does not delay fulfillment of your order. If there is a delay of more than one business day for any reason we will contact you.
  • For returning customers to almy.com. Because your Almy web and service center profiles are synchronized, your order will pass directly to our order management system for fulfillment.
  • For all customers. Most orders proceed directly to our warehouse to be shipped, or to our shops for production. To provide the best possible quality, though, we review some orders in our Customer Service Center before we fulfill them. Examples of orders that are held for review include:
    • Orders for unusually large quantities of a product or for a very high overall value, to make sure you did not inadvertently order more than you want.
    • Orders that appear to be duplicates. Sometimes a double click of the submit button sends a second order unintentionally.
    • Orders for custom-made products, or with custom options. Because these cannot be returned for credit or refund, we review them carefully and contact you with any questions before we start to make them.
    • Orders paid by already-used Gift Certificates – we’ll contact you to resolve payment issues.

For these and other reasons, some orders are placed in Hold status for follow-up in our Customer Service Center. If the Hold causes any delay in the expected delivery date for your order, we will contact you to let you know.

Top

Order Status. You may keep up to date with your almy.com orders by visiting the website. Login. Click the My Account link. On the Welcome page click “View Orders”. Your Order History page will appear and each order you have placed on almy.com will be shown with its current status. Order statuses are:

  • In Process. Your order is in our system awaiting confirmation of your customer registration, shipment from our warehouse, or (if it is for a custom-made item) production in one of our shops.
  • Partially Shipped. Some, but not all, of the items on your order have been shipped to you. Order detail lines on your order will appear with a shipment date, quantity shipped and a link to our delivery company’s tracking service. An invoice for each shipment is posted to the bottom of the Order Detail page.
  • Fully Shipped. All of the items on your order have been shipped. Order detail lines on your order will appear with a shipment date, quantity shipped and a link to our delivery company’s tracking service. An invoice for each shipment is posted to the bottom of the Order Detail page.
  • Hold – Call Customer Service. There are several reasons that your order could be temporarily in Hold status in our system. Usually, we are simply reviewing order details internally to insure accurate fulfillment and the hold lasts only a matter of minutes. For more information on the reason for a Hold click here or please contact us. If a Hold causes any delay in the expected delivery date for your order, we will contact you.
  • Canceled. At any time before it is fully shipped, you may cancel your order by contacting our Customer Service Center. Thereafter, the status of your order will display as Canceled, though we may previously have shipped a part of it to you.

Top

Order Acknowledgment. When you submit your order to almy.com, the website will automatically send you a detailed email message with all order details. Please review the acknowledgment carefully and contact us immediately if you want to make any changes – in many cases items will be shipped the same day you order.

Top

Shipment Dates. When you add an item to your Shopping Cart, a Ship Date appears. This is the date that we expect to send the item to you assuming you submit your order within a few minutes after filling your cart. It is based on factors such as inventory availability, production times for any custom work requested, and our warehouse schedule. For more information about when to expect to receive your order, see Delivery Dates below.

Top

Delivery Dates. Summary and Receipt pages display delivery dates for each item. These are estimates based on several factors: inventory availability or production times, your delivery address, and the delivery service you selected. The estimates also include an allowance of time for us to review new customer registrations and warehouse processing. So the dates are conservative – we often deliver at least a day sooner than the dates shown. To reduce the number of partial shipments we make, we combine items with different delivery dates that fall in the same week so they ship together; in that case they’ll be delivered on the latest of the dates shown. Orders to countries other than the USA are always shipped complete, for delivery on the last of the dates shown. If you need items for a critical date, we recommend that you order by calling our Customer Service Center where representatives have access to real-time inventory information and more powerful tools to manage delivery times.

Top

Delivery Charges. Our standard delivery charges are set with the objective of recovering our overall shipping expenses, not to profit from excessive fees. Tables of charges are published in our catalogs and can be viewed by clicking this Delivery Charge Info link which also appears on the Delivery check-out page. Charges for your specific order will be calculated and displayed on the Payment and Summary pages as you check-out with your order. For orders that are prepaid, we take half off our standard Ground delivery charges for USA and Canada. From time to time we may include free or special savings on delivery as part of a promotional offer. In those cases, when you enter the promotional keycode on the Shopping Cart page, it will override the standard delivery charge table and you will see the promotional terms reflected on the Payment and Summary pages of your check-out.

Top

International Deliveries: Tariffs, Taxes, Customs Clearance Fees. Customers in countries outside the USA will be responsible for any local duties, taxes and fees.

Top

Delivery Services.

USA physical (street) addresses,

Lightweight packages, under 2 lbs. US Postal Service, usually.
Packages 2 lbs. and up. FedEx.

USA Post Office Boxes. UPS SurePost

Canada and Other International. UPS

Top

Delivery Tracking. Most shipments we make can be tracked through FedEx, UPS or the US Postal Service. When we ship your web order, we will send you an email with a link to the tracking service. We’ll also post the link to the record of your order on almy.com.

Top

Invoices. Invoices are not included in packages. If we have the email address of the person who placed the order, the invoice is attached as a PDF to email we send them when we ship the order. The email also includes a link to delivery tracking information. For orders placed on almy.com we only email invoices with a balance due. We link prepaid invoices (receipts) to the record of your order on almy.com. To view them, login to almy.com, click View Orders, click Details and see the invoice PDF at the bottom of the page. You will need Adobe Acrobat Reader on your computer to read the invoice documents. This is a free download and you can initiate the process by clicking on the “Get Adobe Reader” link on our Customer Resources page. You can print PDF documents, or download and save in your files.

If we do not have the email address of the person who placed the order, we will send the invoice by postal mail. If you need us to send a printed copy, please contact our Customer Service Center at 1-800-225-2569.

Top

Change or Cancel Orders. The website does not permit you to change or cancel orders online. If you want to change or cancel your order, please call or email our Customer Service Center as soon as possible as your order may ship or go into production very soon after you submit it. When you call or email, please include the order number – an easy way to contact us is simply to Reply to your CM Almy Order Acknowledgment email.

Top

Payment Methods. Almy.com offers several ways to pay for your order.

  • All customers can prepay orders using one or more of these methods:
    • Credit on Account. If you have a return credit or have overpaid for a previous order, you may have credit on your Almy account that you can apply to your next purchase. This payment option is only available to customers whose registrations have been linked to their Almy accounts: please register and wait (up to one business day) for a CM Almy Registration Confirmed email. If you have a credit on your account, the next time you login you’ll see it on the Payment check-out page.
    • Almy Gift Certificate. If you have an unused certificate, enter its number, date and amount on the Payment page when you check-out. The website accepts one certificate per order. If the certificate value is greater than the order value, the balance will be held as a credit on your Almy account and may be used to pay for future orders.
    • Credit Cards, Gift Cards. We accept American Express, Discover, Master Card and Visa cards. The website will allow you to use one credit card per order. We do not charge cards until we ship your order.
  • Customers with Almy Charge Accounts can charge their order to their account. Payment should be made within 30 days of the invoice (shipment) date. This payment option is only available to customers whose registrations have been linked to their Almy accounts: to use your charge account on almy.com please register and wait (up to one business day) for a CM Almy Registration Confirmed email. If you have an Almy Charge Account, the next time you login you’ll see it on the Payment check-out page.

Top

Almy Charge Accounts. Almy 30-Day Charge Accounts are available to organizations in the USA and Canada. To qualify, we ask that you prepay your initial order and send a credit application for approval. Click Credit Application for a form.

Top

Sales Tax Since the recent Supreme Court decision in South Dakota v. Wayfair, we must collect and remit sales tax on orders delivered to jurisdictions that require it of out-of-state merchants. In some states churches are exempt from sales tax. In those cases we will not charge tax, or we will credit you for taxes already charged, if we receive a copy of your tax exempt certificate.

Sales Tax FAQs

Where do I send our tax exempt certificate?

Send a scan to almyaccess@almy.com

Fax a copy to 1-800-426=2569

If you are shopping now, please go ahead and submit your order. Write your order number on the TE form you send to us. If the order has not already shipped, we will process it as tax exempt. If the order has shipped, we will credit you for the tax amount. When you login and shop in the future tax will not be charged.

My church has been an Almy customer for some time and we have not been charged tax in the past – why do I see a sales tax charge on this web order?

This is probably your initial registration on almy.com and at the moment the website does not know your tax-exempt status. When we have processed your web registration and linked your existing Almy account to it, the sales tax charge will be removed from this order. Also, when you login and shop in the future, sales tax will not be charged.

I’m not a church, but I am a clergy person – can’t my order be tax exempt?

In states that offer exemptions only organizations can qualify, not individuals. This is a common misunderstanding. If you would like your order to be tax exempt, the customer login must be for a tax exempt organization.

My state has special rules about tax on products based on their value, and also has tax-free weeks. Does Almy know about these and calculate tax accordingly?

Yes, we keep up to date with these state (and local) rules and update our calculation of tax to conform. These rules are very detailed and sometimes change without notice to merchants. If you think we have missed something, please click Contact Us and send an email so we can look into it and make any appropriate correction…and thanks!

The tax amount seems a little high when I multiply the merchandise value by the rate in my location. Why is that?

Some states require that we collect and remit sales tax on delivery charges as well as on merchandise value. That is probably what accounts for the difference you see.

Top

Returns & Credits. As our guarantee states, all Almy items that are not custom-made or finished with custom options (such as engraved or embroidered inscriptions) may be returned for any reason for a full credit or refund of your merchandise purchase price. If custom items are defective in materials or workmanship, or if they are not made according to your specifications, you may return them as well. All shipments include a Return & Exchange Form and an Authorized Return Label for your convenience. If the returned items are defective or not as ordered, we’ll also refund your cost for returning them. Return credits are usually posted within two business days after we receive the return merchandise. For orders paid by credit cards, return credits are posted to your credit card account; sometimes it takes an additional day or so for credit card processors to reflect the credit on your account. For orders paid by credit on account, gift certificates or Almy Account charges, we will credit your Almy account. You may hold the credit on account to pay for future orders (including an exchange order) or request a refund which will be sent promptly.

This guarantee does not apply to non-church related customers who have purchased items for one-time use. Any return from these customers must be authorized in advance - please call us at 1-800-225-2569.

Top

Return of International Deliveries. The Almy Guarantee and our Return and Credit policies apply to deliveries to international customers. We cannot take responsibility for recovery of duty, taxes or fees paid to local authorities, however.

Top

Damaged Deliveries. Be sure to open your package promptly. If merchandise is damaged, please save it and packaging materials, and contact us as soon as possible. We will work with the delivery company and provide any other assistance you need, including processing a speedy replacement order.

Top

Exchange Orders. You may request exchanges for returned merchandise in one of two ways.

  • Request exchange items on the Return & Exchange form sent with returned items. It usually takes a week or so for returns to reach our warehouse and another day or two for us to process exchange requests we receive this way.
  • Request exchange by phone, fax, email or web order prior to our receiving return items. This is the faster way to get your exchange items. In this case, we’ll bill you or charge your credit card for the value for the new items and process your credit when we receive the return – until your return arrives you may see two charges on your credit card or Almy account statements.

Top

Shopping Cart Prices, Keycodes and Login. The price of your order may be affected by the quantity of the products in your cart, the keycode on promotions and finally, on your specific customer profile. To see the effective prices for your order add all the items you want to the shopping cart. Update the Keycode field in the Shopping Cart with any that is printed on email, flyer or catalog you have received. Finally, login as that may also affect the price of items in your cart.

Top

Security. The safety of your private information is very important to us. To ensure we fulfill our Privacy policy and safety commitment, almy.com is protected by state of the art web security software and devices. Look for the https:// prefix in the website address panel on your browser whenever you are on login, registration, or check-out pages. The “s” stands for secure and it is your assurance that your information is safe.

Top

Registration and Login

Registration. Because virtually all Almy customers order frequently and also use our call center for ordering and service, we ask people who are submitting orders on almy.com to register. This permits us to synchronize website and call center systems so that we can provide the best possible service. The good thing about registering is that you only need to do it once. The website will save your account profile information so that your username and password are all you’ll need thereafter to check-out quickly and to gain fast, secure access to almy.com services such as your website order history where you can check order status, track deliveries and view invoices . Registration takes 3 steps:

1. Record a Username, Password and Email address.

  • Usernames must be at least 8 characters long. They may be made up of any combination of letters and numbers – letters are not case-sensitive and numbers are not required. Each username is unique: no two registrations can use the same username. If you are setting up multiple accounts on almy.com (one for yourself and one for your church or organization, for instance) please complete two registrations, each with its own username.

  • Passwords must be at least 8 characters long and contain at least one number. Letters used in passwords are case-sensitive. If your password is “Abcd1234”, for instance, the website will not recognize “abcd1234” as valid.

  • Email is required so that we can communicate with you about website transactions. We may also use it to let you know about special offers and other news, but you may opt out of that sort of marketing communication from us if you prefer. To ensure you receive our customer service email messages, please add almyaccess@almy.com to your safe sender list.

2. Tell us what type of account you are registering. We recognize two distinct types of accounts: personal accounts and organizational accounts.

  • Personal Accounts. Select this option if you are setting up an account profile to purchase for yourself. When you select this option, the website will present you with a form that asks for your full name, mailing address and other information that helps us match your exiting Almy profile and to serve you properly.

  • Organization Accounts. Select this option if you are registering to purchase on behalf of your church, company or organization. When you select this option the website will present you with a form that asks for the name, address and other information about your church/organization, and, also, for your name, daytime phone and other information about your relationship to the organization.

3. Complete a form with profile information that helps us link your registration with an existing Almy account, or to set up a new account.

It takes longer to explain a registration than it does to complete one! Please know that your registration information is private. No one but you knows your username and password and we do not share your profile or any other information with anyone. Click to see our Privacy Policy.

Top

Address Verification. If you save a USA or Canadian registration, credit card or delivery address, almy.com will submit it for online verification by a service that maintains a database of all known postal service addresses in those countries. This is to help correct typing errors and to ensure that our mail and packages will be delivered correctly. The verification service may suggest slight changes to the format of your address information to conform to postal service standards: we ask that you accept these. Sometimes the service will not be able to verify the address you have typed and will offer you the choice to edit it or to continue with the address “as is”. We know that the service is not perfect: if you feel sure that the address you typed is correct even though it could not be verified, please just click Continue and almy.com will accept it.

Top

Login. You can browse almy.com anonymously, but if you want to submit an order or view secure information about your account, you must login with the appropriate username and password for the account. Here is some information about login.

  • Username and Password. Many Almy customers have logins for more than one account (one Personal and one Organization, for instance). Be sure to use the login name and password for the appropriate account.
  • Forgot Username. If you cannot recall the username you have registered for an account, click Forgot Username. On the form, type the email address you used when you registered and send. The website will send a message to that address with the username(s) and account names that are linked to it.
  • Forgot Password. If you cannot recall the password you have registered for an account, click the Forgot Password button. On the form, type the username and email address you used when you registered. The website will send a message to that email address with the password.
  • Remember Me. The Remember Me feature can save you time when you login. When you click the Remember Me, the website will automatically fill in your username and password on future visits provided you use the same computer and internet browser program.

Top

Login Confirmation. When you enter your username and password, the site will present a screen to confirm the name of the customer for whom you are ordering. If the name is correct, please continue. If not, please return and re-try your username and password.

Top

My Account

Finding your My Account page.

  • If you login to almy.com by typing your username and password into the login form, you will be shown a Welcome page that displays the profile for the account associated with that username/password. This is your My Account page.
  • If you login automatically by using the Remember Me or browser tools for remembering login information, you will remain on the almy.com Home page, and you’ll see your name at in the top section, next to the Login/Register button. Click the My Account link at the very top of the Home page to view your My Account page.

Top

View and Change Account Information. Once you have found your My Account page, you may use it as home base to view a variety of secure information. First, of course, you can view your profile details: name, address, phone number and other information that you recorded with your initial registration. The gold links near the top of your profile are your pathways to additional information.

Top

View and Change Delivery Addresses. Click the View Delivery Addresses link and the website will display all delivery addresses that have been set up for orders placed by this account. If this is an organizational account, you may see delivery addresses for orders placed by other people who have also registered and ordered on behalf of that church/organizational customer. Tools on the page will permit you to edit the addresses or to remove them from the account’s history.

Top

View and Change Saved Credit Card Information. Click the View Payment Info link and the website will display the credit card you may have saved in connection with this username/password. If this is an organizational account, you’ll see only the card you have saved, not those saved by any other people who have registered as buyers for the church/organization. Conversely, no one else associated with the organization will see your card. Tools on the page will permit you to remove and replace the card, or to edit the expiration date and statement address of the existing card.

Top

View Orders and Order Details. The almy.com saves orders submitted from day it was launched, January 24, 2011. For information about older orders, or for orders placed by telephone or some other method, please contact our Customer Service Center. To view orders on almy.com, Login, go to the My Account Welcome page, then click the View Orders link and the website will display a list of all the almy.com orders that this account has submitted since the date shown. If this is an organizational account, you’ll see orders you have submitted plus those placed by other people who may have purchased on behalf of the church/organization. Orders are listed in descending order by date placed, with the most recent on top of the page. (Active customers may have multiple pages of order history.) Each line represents one order and you can see its current status. For more information about status, click here. To see more information about your order, click its Details button. Here you can view all order details: all the items you submitted with the order with any possible revisions that you may have called in to us subsequently. The expected delivery dates or actual shipment dates will appear. For items that have been shipped, click the Track link on their line to display the delivery tracking information on your screen. At the bottom left corner of the Details page, click the Invoices link for a given shipment date to see a PDF image of the bill/receipt for a shipment. Note that the website does not have tools for changing an order once it has been submitted. If you would like to make a change to an order, please contact our Customer Service Center by phone or email – please refer to your order number when you contact us.

Top

View and Change Account Profile Information. On your My Account page, with name, address and other information, there are several changes you can make:

Change Username. On My Account page, click the Change Username link. The website will display a page that allows you to change your username. Changes are effective immediately.

Top

Change Password. On My Account page, click the Change Password link. The website will display a page that allows you to change your password. Changes are effective immediately.

Top

Other Changes to Personal Accounts. On the My Account page, click the Change button. The website will display your profile and all fields will be editable. You may make any appropriate changes and save them. These changes will also update the Almy account used by our Customer Service Center.

Top

Other Changes to Organizational Accounts. On the My Account page, click the Change button. The website will display a page that asks what kind of change you would like to make:

  • Update information about your organization. The website will display the profile for your organization and fields will be editable. You may make appropriate changes and save them. These changes will also update the Almy account used by our Customer Service Center.
  • Update information about yourself in connection with the organization (your buyer profile). The website will display the profile you completed as a buyer for your organization. You may make appropriate changes and save them. These changes will also update your contact information associated with the organization’s Almy account used by our Customer Service Center.
  • Transfer your buyer registration (your username and password) to another organization. If you have moved from one church to another and would like to continue to use the username and password you are accustomed to, select this option. The website will display an organizational registration form for you to complete. We will review it in our Customer Service Center and link your buyer profile to the new organization. When you login thereafter, you will be shopping on behalf of the new organization.
  • Register as a buyer for another organization. Many people are associated with more than one organization at the same time. If you would like to use almy.com to purchase on behalf of a second (or third) organization, select this option. The website will display the new registration form and you’ll be asked to provide a new username and other registration information.

Top

Marketing Email Opt Out/Opt In. The default setting on almy.com for marketing email is "Subscribe" (opt in), that is we will send you email about special offers and other news. You can change this by clicking the "Unsubscribe" link on marketing email we send, or by contacting our Customer Service Center by phone or email. You will still receive email from us related to any orders you place on almy.com: order acknowledgments, shipment alerts and other relevant information.

Top

Privacy. Our goal at CM Almy is to protect your privacy and to use information you furnish only in ways that serve you. No personal information is required to visit this site. Personal information is requested only if you choose to make a purchase. The information requested is used to set up, synchronize and maintain an Almy account for you or your organization. We will not share that information with any other person or organization. We may use the personal information you provide for internal analytical purposes, and we may use name, address, email or phone information to send catalogs and other updates to you about our products or services. If you prefer not to receive catalogs or other information from us, login to almy.com, go to your My Account page and uncheck “Subscribe to Almy Email. You may also call or email us.

Top

Other Information

Internet Browsers. The almy.com website is designed to work well with current versions of Microsoft Internet Explorer, Mozilla Firefox, Apple Safari and Google Chrome. Different browser programs may present the same web page differently. A browser developer may implement a change that temporarily distorts the look of a page. If you are having difficulty seeing a page, please let us know by emailing webmaster@almy.com. You may solve the problem by trying an alternative browser program.

Computer Display Settings. This website is designed for computer monitors set at 1024 x 768 resolution or higher.

Top

 

  • Home
  • Shop
  • About Almy
  • Visit Almy
  • Customer Resources
  • Customer Service
  • Contact Us
  • Careers
  • Site Map
For inquiries or more information e-mail: almyaccess@almy.com
FE4 For comments or problems with this site e-mail webmaster@almy.com
© Copyright 2023 CM ALMY View our Privacy Policy